Frequently Asked Questions
Everything you need to know about your next favorite pair of boots.
How do I find my correct size?
We recommend measuring your foot from heel to toe and consulting our size guide. Most of our boots run true to size, but specific sizing notes are included on each product page.
What is your return policy?
We offer a 30-day return window for all unworn boots in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How long will it take to receive my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Are your boots waterproof?
Many of our styles feature waterproof leather and sealed seams. Please check the 'Features' section on the product page to see if a specific model is rated for wet weather.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically during the checkout process.
How should I care for my leather boots?
To extend the life of your boots, we recommend cleaning them with a damp cloth and applying a high-quality leather conditioner every 3-6 months.